Safety is our foundation

We care deeply about the safety and well-being of both our passengers and drivers. Every feature, policy, and process is designed with your security in mind.

Comprehensive safety measures

Multiple layers of protection for everyone in our community

Driver Verification

Complete background checks, Ghana Card verification, valid driving license, and vehicle inspection before approval.

Real-time Tracking

Share trip details with trusted contacts and track your journey in real-time for added peace of mind.

Two-way Rating

Mutual rating system ensures accountability and helps maintain high standards for both passengers and drivers.

24/7 Support

Round-the-clock customer support ready to assist with any safety concerns or emergency situations.

Identity Verification

All users verify their identity with valid Ghana Card and phone number confirmation for enhanced security.

Community Standards

Clear community guidelines and zero-tolerance policy for inappropriate behavior or safety violations.

For Passengers

Your safety is our top priority. We've implemented multiple measures to ensure you feel secure throughout your journey.

Pre-ride Safety

View driver photo, name, vehicle details, and rating before your ride begins.

During Your Ride

Share trip details with family/friends and track your route in real-time.

Emergency Features

Quick access to emergency contacts and support team if needed.

Post-ride Feedback

Rate your experience and report any concerns to help maintain quality.

Passenger Safety Tips

  • 1Always verify the driver and vehicle details match the app
  • 2Share your trip details with a trusted contact
  • 3Sit in the back seat and wear your seatbelt
  • 4Trust your instincts and report any concerns immediately

Driver Safety Guidelines

  • 1Keep your vehicle in good condition and follow traffic rules
  • 2Verify passenger identity before starting the trip
  • 3Maintain professional behavior and respect boundaries
  • 4Report any safety concerns or incidents immediately

For Drivers

We're committed to creating a safe working environment where drivers can earn with confidence and peace of mind.

Comprehensive Onboarding

Thorough verification process and safety training before you start driving.

Driver Protection

Insurance coverage and support system to protect you while on duty.

Instant Support

24/7 driver support line for any safety or technical assistance.

Fair Treatment

Zero tolerance for passenger misconduct and fair resolution process.

Emergency? We're here to help

If you're in immediate danger or experiencing an emergency during your ride, contact local emergency services first, then reach out to us.

Emergency Services

191 / 193

Police / Fire / Medical

Bra Ride Support

24/7

Available in-app

Ready to ride safely with us?

Join our community of safe, verified drivers and passengers